ABOUT US

Postaj d.o.o. places special emphasis on protecting the security and privacy of your personal data. This privacy policy explains in detail the types of personal data we collect, why we do it, how we use them, with whom we share your personal data, how we keep them safe, and what rights you have in relation to the protection of personal data. This privacy policy applies to all individuals who use the Postaj platform.
The privacy policy fully adopts the definitions of terms from the General Terms and Conditions.

If you have any questions regarding your personal data, you can contact us by email at info@postaj.eu.

1. TYPES OF DATA WE USE

The personal data we collect may include the following:

• First and last names,

• phone numbers,

• email addresses,

• mailing addresses,

• usernames,

• passwords,

• genders,

• months and years of birth,

• geolocation,

• photos and texts you provide us,

• information from websites and communication information such as those collected by cookies and similar tracking technologies when you use our websites and applications,

• data needed to execute payments for Postaj services.‍

We note that the types of data we collect depend on the type of plan that Postaj provides you. If you access the Platform through the Postaj mobile app, with your permission, we also collect the following data:

1. Geolocation data.
   We may request permission to track information from your mobile device based on location, continuously or while using the Platform.

2. Mobile device data.
   Automatically collect data about the device such as operating system information, device and application identification numbers, browser type and version, hardware model, internet service provider information, and so forth.

3. Notifications.
   We may request your permission to send notifications related to the account or certain features of the Postaj platform.

2. METHOD OF COLLECTING PERSONAL DATA

We collect data:

• Directly from Users and Postaj partners,

• indirectly (from third parties),

• such as other users or account owners,

• insurance providers and government agencies,

• from publicly available sources,

• automatic collection via the website.

  
  

3. USE OF PERSONAL DATA

Postaj collects and uses data to enable reliable and convenient services. We use the data for the purpose of:

• improving security and protection of our users and services,

• providing customer support,

• research and development,

• enabling communication among users,

• marketing and advertising,

• sending non-marketing messages to users,

• implementation of legal proceedings.‍

We may process your data for other purposes with your consent.

4. SHARING AND DISCLOSURE OF DATA

Some of the services and features require us to share data with other Users or with third parties. We may also share data with our subsidiaries, affiliated companies, and partners for legal reasons or in relation to claims or disputes.

5. RETENTION AND DELETION OF DATA

Postaj retains user data as long as necessary for the previously described purposes. The period during which we retain user data is determined by the type of data, the category of user to whom the data relates, and the purposes for which we collected the data.‍

The period during which Postaj retains user data may also be determined by legal and regulatory requirements, security purposes, protection and prevention of fraud, or issues related to the user account, such as unsettled debt or unresolved claim or dispute.

6. YOUR RIGHTS

• The right to be informed about the processing of your personal data,

• The right to withdraw consent,
  ‍if we process your data based on your consent, you can withdraw consent at any time, by sending a letter to the email address: info@postaj.eu

• The right to access personal data and the right to request a copy of personal data, The right to rectify personal data,
  ‍if the stored personal data are inaccurate, you have the right to have them corrected

• The right to erasure ("the right to be forgotten"),
  ‍this is not an absolute right and applies only in certain circumstances,

• The right to restrict processing of personal data,
  ‍this is not an absolute right and applies only in certain circumstances

• The right to data portability,
  ‍the right to portability applies only when processing is based on consent or is necessary for the performance of a contract and when processing is carried out by automated means

• The right to object,
  ‍in cases when data processing is carried out based on legitimate interests, for the purposes of direct marketing or for the purposes of scientific or historical research or for statistical purposes

• The right to complain,
  ‍if you are not satisfied with how we process your personal data, you can contact us via email: info@postaj.eu or you can file a complaint with the competent supervisory authority in the member state of your permanent residence, place of work or place of the alleged infringement, if you believe that the processing of your personal data represents a violation of Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) supervisory authority in the Republic of Croatia: Personal Data Protection Agency, Selska cesta 136, 10000 Zagreb

OUR CONTACT INFORMATION

If you have any questions or comments about this notice, please contact us at: info@postaj.eu